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DIR


 
 
Texas


 
Company Info Vendor Contact Products/Services Product Catalog
 

View Coverage
Local One-Way
Nationwide One-Way
Nationwide Two-Way

Vendor ID Number
1911199104801

Contract Number
DIR-TSO-3434

DIR Telecom Contract Program Overview

CISV Compliant
 Company Information 
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Spok Inc.


CISV VID #: 1911199104801
Contract #: DIR-TSO-3434
 

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 Vendor Contact Information 
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Sales: Susan Elliott
Address: 3000 Technology Dr. Ste 400
Plano Tx 75074
Phone #: 817-379-0353/800-611-8488
Fax #: 866-382-0149
Email: Susan.Elliott@spok.com
   
Lynda Robinson
Address: 3000 Technology Dr. Ste 400
Plano Tx 75074
Phone #: 832-723-6313
Fax #: 866-432-5504
Email: Lynda.Robinson@spok.com
   
Contracting: Michelle Wolfe
Phone #: 512-243-6147
Fax #: 866-432-8513
Email: Michelle.Wolfe@spok.com
   
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 Products & Services Information 
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Class Class Description
725 Radio Communication, Telephone, Telecomm. Equipment, Accessories & Supplies
915 Communications and Media Related Services
   
Class Item # Item Description
725 45 Pagers, Radio (Including Parts and Accessories)
915 5 Answering/Paging Services
 
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 Catalog of Products & Services 
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 Maintenance, Repair, and Support Plan 

Spok is committed to providing you with unsurpassed service. Telephone, exchange mail, or faxed requests will be completed for you within a timely manner by our Customer Support Team. All requests will be handled individually and with professionalism. If you require an answer or confirmation to an inquiry, we will complete the request and provide you with a response.

 Customer Service Support 
   
For quote information or to place an order, please contact the number below.
Contact: Government Account Support
Hours of Operation: 07:00AM to 07:00PM Central
Phone #: 888-957-7243
Email: government@spok.com

The support phone number listed above will put you in touch with after-hours emergency assistance outside of standard support hours.

Please visit Spok FAQs for the new pager return shipping address, frequently asked questions, and more!

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 Services and Fees (quicklinks) 

arrowNumeric services arrowNumeric Optional services arrowAlphanumeric services
arrowAlphanumeric Optional services arrowTwo-Way services arrowTwo-Way Optional services
arrowReadyCall services arrowReadyCall Optional services arrowOptional Features
arrowEquipment Charges arrowSpare Devices arrowSpok Mobile  
Numeric services
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Service Description List
Price
State
Price
Class-
Item
One-Way Numeric Pager Leased Monthly. Includes Air-time, equipment rental and maintenance. Unlimited monthly calls. Local Coverage $6.95 $2.75 915-5
One-Way Numeric Pager Leased Monthly. Includes Air-time, equipment rental and maintenance. Unlimited monthly calls. Nationwide Coverage $23.95 $17.75 915-5
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Numeric Optional services -
charges are in addition to the above listed Service Rates

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Service Description List
Price
State
Price
Class-
Item
Pager Protection - Reduces deductible for lost or destroyed Numeric pager from $39.00 to $10.00 $1.00 $0.50 915-5
Voice Mail (15 message capacity, 72 hour retention, 60 second message length) $8.95 $1.00 915-5
My Alias $4.95 $0.70 915-5
Message Carbon Copy $4.95 $0.70 915-5
Call to Text $4.95 $2.00 915-5
Regional Coverage (Multi-States) $8.85 $3.88 915-5
Toll Free Number $9.99 $5.00 915-5
Statewide Coverage $1.50 $0.50 915-5
Group Cap Code $6.95 $2.75 915-5
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Alphanumeric services
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Service Description List
Price
State
Price
Class-
Item
Includes: One-Way Alphanumeric Pager Leased Monthly. Includes Air-time, equipment rental and maintenance. Unlimited monthly calls. Local Coverage. $11.90 $4.75 915-5
One-Way Alphanumeric Pager Leased Monthly. Includes Air-time, equipment rental and maintenance. Unlimited monthly calls. Nationwide Coverage $28.90 $19.75 915-5
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Alphanumeric Optional services -
charges are in addition to the above listed Service Rates

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Service Description List
Price
State
Price
Class-
Item
Pager Protection – Reduces deductible for lost or destroyed
Numeric pager from $69.00 to $20.00
$2.00 $1.00 915-5
Voice Mail (15 message capacity, 72 hour retention, 60 second message length) $8.95 $1.00 915-5
My Alias $4.95 $0.70 915-5
Message Carbon Copy $4.95 $0.70 915-5
Call to Text $4.95 $2.00 915-5
Regional Coverage (Multi-States) $9.00 $3.88 915-5
Toll Free Number $9.99 $5.00 915-5
Statewide Coverage $1.50 $0.50 915-5
Group Cap Code $11.90 $4.75 915-5
Encryption $5.00 $2.00 915-5
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Two-Way services
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Service Description List
Price
State
Price
Class-
Item
Includes: Two-Way Pager Leased Monthly. Includes Air-time, equipment rental and maintenance. 10,000 Characters per month. Characters over 10,000 per month billed at $.0010 per character. Nation Wide Coverage $20.90 $13.45 915-5
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Two-Way Optional services -
charges are in addition to the above listed Service Rates

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Service Description List
Price
State
Price
Class-
Item
Pager Protection – Reduces deductible for lost or destroyed
Two-Way pager from $99.00 to $50.00
$2.95 $1.95 915-5
Voice Mail (15 message capacity, 72 hour retention, 60 second message length) $8.95 $1.00 915-5
My Alias $4.95 $0.70 915-5
Message Carbon Copy $4.95 $0.70 915-5
Call to Text $4.95 $2.00 915-5
Toll Free Number $9.99 $5.00 915-5
25,000 Characters per month. Characters over 25,000 per month billed at $.0007 per character. $3.00 $2.35 915-5
75,000 Characters per month. Characters over 75,000 per month billed at $.0006 per character. $4.00 $2.72 915-5
250,000 Characters per month. Characters over 250,000 per month billed at $.0005 per character. $6.00 $3.82 915-5
Unlimited Characters $7.00 $4.20 915-5
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ReadyCall services
Service Description List
Price
State
Price
Class-
Item
Includes: ReadyCall Pager Leased Monthly. Includes Air-time, equipment rental and maintenance. Unlimited Calls. State Wide Coverage $5.95 $2.75 915-5
ReadyCall Charger Base $2.95 $1.50 915-5
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ReadyCall Optional services -
charges are in addition to the above listed Service Rates

Service Description List
Price
State
Price
Class-
Item
Pager Protection - Reduces deductible for lost or destroyed ReadyCall pager from $69.00 to $20.00 $2.00 $1.00 915-5
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Optional Features -
prices in addition to the Numeric/Alphanumeric or Two-Way Services

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Service Description List
Price
State
Price
Class-
Item
VPD Voice Prompt $0.50 $0.00 915-5
VPP Voice Prompt Plus $2.00 $1.00 915-5
Additional Number per pager $1.00 $0.50 915-5
NRT Numeric Retrieval $1.00 $0.00 915-5
Notify@Once Administrator $10.00 $10.00 915-5
Notify@Once Send & Receive $4.00 $4.00 915-5
Notify@Once Send & Receive Only $2.00 $2.00 915-5
Notify@Once One-Time Setup Per User $2.00 $2.00 915-5
IXO-Alphamate Base Rate $15.00 $15.00 915-5
CPW Caller Password $2.00 $2.00 915-5
MFC/FWD Message Forwarding $2.00 $1.00 915-5
Multi-Messenger Group $15.95 $15.95 915-5
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Description List
Price
State
Price
Class-
Item
2-State coverage for Statewide pagers $1.50 $1.50 915-5
3-State coverage for Statewide pagers $3.00 $3.00 915-5
4-State coverage for Statewide pagers $4.50 $4.50 915-5
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Equipment Charges
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Description List
Price
State
Price
Class-
Item
Numeric Lost/Stolen/Unreturned/Purchased $39.00 $39.00 725-45
Alphanumeric Lost/Stolen/Unreturned/Purchased $69.00 $69.00 725-45
Two-Way Lost/Stolen/Unreturned/Purchased $99.00 $99.00 725-45
ReadyCall Lost/Stolen/Unreturned/Purchased $69.00 $69.00 725-45
ReadyCall Charger: Each charger holds 10 ReadyCall pagers (purchase price) $49.95 $49.95 725-45
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Spare Devices
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Description List
Price
State
Price
Class-
Item
Spare Pager - Numeric (above 5% allowance per account based on units in-service) $2.00 $2.00 915-5
Spare Pager - Alphanumeric (above 5% allowance per account based on units in-service) $4.00 $4.00 915-5
Spare Pager - Two-Way $10.00 $10.00 915-5
Spare Pager - ReadyCall (above 5% allowance per account based on units in-service) $2.00 $2.00 915-5
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Spok Mobile
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Description List
Price
State
Price
Class-
Item
Spok Mobile $10.00 $4.75 915-5
Spok Mobile with One-Way pager $13.90 $5.75 915-5
Spok Mobile with Two-Way pager $22.90 $19.95 915-5
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